Notice to inform all customers that Beam docking stations, IntelliDOCK 9555, PotsDOCK 9555 and SatDOCK-G 9555 are now fully compatible with Iridium 9555’s latest firmware version HT17001.
Software : HT17001
Beam’s firmware upgrade will address the issue of the Iridium 9555 handset rebooting whilst docked in one of Beam’s 9555 docking station.
It is recommended to upgrade to the latest firmware version for Iridium and Beam Communications.
For IntelliDOCK 9555 or PotsDOCK 9555:
The new firmware version for IntelliDOCK 9555 and PotsDOCK 9555 is version 2.10 and comes in the latest version of the PotsDOCK Management System (PDMS). Use file IntelliDOCK PotsDOCK V2.10 attached for these devices. Release notes are included in the file.
For SatDOCK-G 9555:
The new firmware version for SatDOCK-G 9555 is version 1.9 and comes in the latest version of the SatDOCK Management System (SDMS). Use file SatDOCK 9555 V1.9 attached for this device. Release notes are included in the file.
Uninstall your existing PDMS/SDMS version before installing the new version.
Follow on-screen procedure during the installation process.
For Iridium 9555 handset:
To update the Iridium 9555 handset firmware use file HT17001 attached, or download the firmware upgrade tool with version HT17001 here.
Uninstall your existing 9555 firmware upgrade tool before installing the new version.
Follow the on-screen procedure during the installation process.
Please contact AST Global Customer Support if you have any concerns.
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